Care Coordination > Care Coordination Team

Nina Arnold, MPH, RN, CHWC, CBN
Community Healthcare Navigator

Nina is a registered nurse who works as a Community Healthcare Navigator with the Population Health Management team. She has several years of experience working as a Bariatric Program Coordinator with Saint Francis as well as with Hartford Hospital. Nina has a Master in Public Health from UCONN and is a Certified Health and Wellness Coach. She has a passion for obesity prevention, with the goal of supporting people to reach their health goals, living the quality of life they envision.

Deb Crane, BS
Community Healthcare Coach

Deb is Masters prepared in Community Health and Nutrition and certified as a Chronic Care Professional Health Coach. She has over 25 years experience managing community outreach and home visiting programs and providing care coordination. She strives to provide culturally competent, patient-centered services honoring personal health goals and the patient-provider relationship.

Melissa Jones, LPN
Community Healthcare Coach

Melissa has experience in pediatric and adult ambulatory care, mental health and substance abuse treatment. She is knowledgeable in local community resources in the Greater Hartford Area. Melissa earned a Licensed Vocational Nurse Certificate of Technology from San Jacinto College North in Houston, Texas and a Bachelor of Arts Degree in Psychology from Central Connecticut State University.

Susan Marcantonio, RN
COPD Community Healthcare Navigator

Susan has an extensive clinical background in family medicine and community care. Her interests include COPD management, hospice/palliative care and community health and outreach. Susan earned her Associate’s degree in Nursing from Capital Community College.

Torie Rodrigue
Community Healthcare Coach

Torie has a BA in psychology and is currently enrolled at the University of Saint Joseph in the Master of Social Work program, concentrating in health and mental health. Torie’s previous experience includes community education, supporting patients to manage their co-occurring mental and physical health diagnoses. Torie’s goals are to become a Licensed Clinical Social Worker and to continue to support patients in the healthcare and counseling fields.

Virginia Ruiz, MSW
Community Healthcare Navigator

Virginia has over 17 years of experience in the provision and supervision of care coordination and case management services and is familiar with a variety of community resources in the Greater Hartford area.

Virginia is bilingual in English and Spanish.

Michelle Safo-Agyeman, MS
Community Healthcare Coach

Michelle is a Community Healthcare Coach who graduated from Southern Connecticut State University with a Bachelor of Science degree in Public Health, and a Master of Science degree in Nonprofit Management in Philanthropy from Bay Path College. Michelle has extensive experience working in the community as an outreach coordinator, educating the community on preventive screening and identifying community resources.

Angelica Van Ostrand, BA
Community Healthcare Coach

Angie Van Ostrand is a graduate of Fordham University with a BA in Social Science. She is bilingual Spanish and has a healthcare background in patient and community services. Angie has previously worked as an Ongoing Service Coordinator for the state of New York providing case management for Hispanic/Latino families. She is passionate about providing community outreach and educating patients to receive optimal care.

Karen Yakabowskas
Community Healthcare Coach

Karen is a licensed practical nurse, who graduated from Eli Whitney Regional Vocational Technical School and is currently working as a Post-Acute Care Manager. Her nursing experience includes: long-term, rehabilitation, pediatrics, respiratory care, homecare and in inpatient healthcare settings. Her goals are to: 1) Work with her assigned skilled nursing facilities, doctors, patients and families to help the patient maintain adequate health to keep them from going back to the hospital.  2) To connect patients to community resources to help them reach and maintain their health goals.